Payment Policy
Welcome to Oak Hearted. By placing an order on our website, you agree to the terms outlined in this Payment Policy. Please review the information below carefully before completing your purchase.
Accepted Payment Methods
We currently accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- Diners Club
- Maestro
- UnionPay
- JCB
- Afterpay
- Klarna
All payments are processed in USD (United States Dollars).
Payment Security
Your payment information is protected using industry-standard encryption to ensure safe and secure transactions. Oak Hearted does not store or share your credit card details. All payments are securely processed through trusted third-party payment gateways provided through our platform.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.
If you do not receive the confirmation email, please check your spam or junk folder or contact our support team.
Payment Issues
If your payment is declined, please double-check your billing information and available balance, or try a different payment method. Orders will not be processed until payment is successfully completed.
Common reasons for payment failure include:
- Insufficient funds
- Incorrect billing address
- Expired card
- Security restrictions from your card issuer
If the issue continues, please contact your bank or card provider, or reach out to us for assistance.
Pricing & Currency
All product prices on our website are displayed in USD.
Any applicable taxes or additional charges will be clearly shown during checkout before you place your order.
Fraud Prevention
To protect our customers and business, Oak Hearted reserves the right to cancel or hold orders that appear fraudulent or unauthorized.
In certain situations, we may request additional verification such as:
- Billing address confirmation
- Phone verification
- Identity verification
Refunds & Chargebacks
For details regarding refunds, please review our Return & Refund Policy.
If you experience any issues with your order, we kindly ask that you contact us first before filing a chargeback. Our team will work to resolve any concerns quickly and fairly.
Questions & Support
If you have any questions regarding payments or need assistance, please contact us:
Store Name: Oak Hearted
Email: support@oakhearted.com
Phone: +1 (502) 858-5733
Address: 1025 W Church St, Apt 504, Livingston, TX 77351 United States
Support Hours: Monday – Friday, 10:30 AM – 06:00 PM (CST), and we typically respond within 1-2 business days.